Starting next month, Microsoft will let businesses create autonomous AI agents, challenging Salesforce’s recent launch of customizable AI tools.
During its “AI Tour” event in London, Microsoft announced that organizations will be able to develop autonomous agents within Copilot Studio, its platform for building and personalizing “copilot” assistants. These agents, initially introduced in May and previously available in private preview, will now be open to public preview, allowing more businesses to start building their own AI agents.
These AI agents function as virtual assistants capable of performing tasks autonomously without supervision, marking a significant advancement from traditional chat-based AI, offering a more seamless integration into workflows.
In addition to the expanded capabilities in Copilot Studio, Microsoft also revealed plans to launch 10 new autonomous agents within Dynamics 365, its enterprise resource planning (ERP) and customer relationship management (CRM) suite. This move comes as the competition in the AI sector heats up.
On a related note, Microsoft also announced a five-year agreement with the U.K. government, granting public sector organizations access to its AI tools through a partnership with the Crown Commercial Service. This deal will provide public sector entities with access to Microsoft 365, the Azure cloud platform, and Microsoft 365 Copilot.
