As the UAE moves towards digital tax compliance, businesses are looking for solutions that ensure seamless adherence to regulatory requirements. Tech Revolt’s Editor-in-Chief, Kasun Illankoon, spoke with Vibhu Kapoor, Regional VP for Middle East, Africa & India at Epicor, to understand how the company is preparing businesses for this transition with its Financials UAE CSF package. Designed to meet Federal Tax Authority (FTA) mandates, the package streamlines VAT calculation, audit file generation, and tax reporting—laying the groundwork for future e-invoicing compliance.
While e-Invoicing is set to be introduced in the UAE in 2026, Epicor is proactively preparing for its rollout. Leveraging its expertise in implementing Peppol and real-time reporting solutions across LATAM, Europe, and APAC, Epicor ensures that businesses in the UAE will be equipped for AE PINT compliance as regulations evolve.
Through native ERP integration, automation, and strategic partnerships with leading e-invoicing providers, Epicor enables businesses to manage tax reporting, clearance, and digital invoicing with minimal disruption. The Kinetic ERP platform, powered by REST API connectivity, simplifies compliance by embedding e-invoicing directly into financial workflows—enhancing efficiency and reducing operational complexity.
With regular updates and robust customization options, Epicor’s UAE CSF package provides a future-proof solution for businesses navigating the evolving tax landscape, ensuring long-term compliance and operational ease.
How does the Epicor Financials CSF package align with the UAE’s e-Invoicing requirements, particularly regarding Peppol and AE PINT compliance?
At its core, the Epicor Financials UAE CSF package is designed to help businesses meet regulatory requirements from day one. The package supports key financial and operational functionalities, including VAT calculation, VAT return filing, and FTA Audit File (FAF) generation.
Being certified by the UAE Federal Tax Authority (FTA) and listed on the FTA’s Tax Accounting Software Register (TASR), our CSF package ensures compliance with UAE tax and invoicing mandates.
While e-Invoicing has not yet been rolled out in the UAE, Epicor is actively monitoring developments to ensure a smooth implementation for our UAE customer base. Given our extensive experience in deploying over a dozen e-Invoicing solutions across multiple geographies, including LATAM, Europe, and the APAC region, we are well-positioned to facilitate a seamless rollout.
What specific features within Epicor’s e-Invoicing solution help businesses meet real-time reporting and clearance obligations in the UAE?
Our UAE CSF package provides the foundational capabilities necessary for businesses to stay compliant with tax regulations, including generating VAT-compliant invoices, credit memos, and audit files in the required formats. Additionally, we have worked to deliver integration with leading e-Invoicing solutions. With this, businesses can meet real-time reporting and clearance obligations. Leading third-party e-Invoice solution providers offer solutions that support live tax reporting and e-Invoicing across multiple jurisdictions, ensuring seamless data exchange with tax authorities.
How does the integration of your e-Invoicing solution enhance compliance with UAE tax regulations?
Our e-Invoicing solution significantly enhances compliance for businesses operating in the UAE by automating real-time reporting, clearance processes, and digital tax reporting requirements. Integrated directly into Epicor Financials, this platform streamlines VAT compliance, reduces manual effort, and ensures that businesses can submit tax-compliant invoices efficiently. It enables customers to expand into new markets effortlessly as the solution is consistently updated to accommodate new country mandates, making it convenient for businesses to implement e-Invoicing in other markets swiftly.
E-Invoicing is rapidly expanding worldwide, and Epicor is committed to enabling compliance with over a dozen regulatory mandates across multiple regions. As part of a strategic initiative, we have partnered with leading global solution providers, chosen based on availability, technology stack, support centre locations, and pricing.
To ensure seamless integration, our Kinetic ERP platform leverages REST API connectivity, enabling these solutions to function effortlessly within our ERP ecosystem. As part of our Country-Specific Functionality (CSF), these integrations come at no additional cost, with customers only responsible for subscription fees under a tiered pricing model. This integration enables users to generate and manage validated e-Invoices directly within Kinetic ERP. Every step—from order entry and shipment to AR invoice posting, electronic file generation, submission, and receipt of a validated e-Invoice with a unique reference number and QR code—occurs entirely within the Epicor application.
By consolidating multiple e-Invoicing solutions into a single integrated framework, Kinetic ERP simplifies compliance, enhances efficiency, and reduces complexity for our customers. This approach ensures a seamless user experience while addressing concerns about managing multiple solution providers.
What are the key advantages of using Epicor’s native e-Invoicing solution over third-party alternatives in the UAE?
One of the key benefits of the Epicor solution is that its built-in functionality is available without any additional integration costs. However, in certain regions, including potentially the UAE, an Access Point may be required. In such scenarios, Epicor will handle the integration with the Access Point and act as the sole point of contact for customers, covering implementation and support.
Can businesses in the UAE customise the Epicor CSF package to accommodate industry-specific invoicing needs?
Epicor’s customisation capabilities empower businesses to tailor their ERP solutions to their unique needs, enhancing efficiency, user experience, and overall performance. By leveraging tools such as Epicor Application Studio and Epicor Automation Studio, businesses can create a truly customised ERP system that drives success. Following best practices for implementing customisations will ensure that the modifications are effective, scalable, and aligned with business goals.
How frequently does Epicor update its CSF package to reflect changes in UAE tax and e-Invoicing regulations?
Epicor Financials CSF packages are regularly maintained and updated. In addition to two major annual releases, we issue patches as needed to address urgent regulatory changes. This ensures that businesses using the UAE CSF package remain compliant with evolving tax and e-Invoicing requirements.
What challenges do UAE businesses typically face when implementing Epicor’s e-Invoicing solution, and how are these addressed?
One of the common challenges businesses face when switching to e-Invoicing is adapting to the structured nature of e-Invoicing, which requires standardised data formats for seamless integration with tax authorities. Additionally, some businesses may need to align their existing financial processes with automated tax reporting workflows.
At Epicor, we have tackled these challenges head-on with a streamlined approach. Our UAE CSF package comes pre-configured with compliance tools, including VAT calculation, reporting, and invoicing, all designed to meet FTA standards. On top of that, businesses can take advantage of automation through Epicor-recommended global e-Invoice solution providers, which enable real-time tax reporting and seamless e-Invoicing integration.
When it comes to implementation, Epicor keeps things simple—the CSF package is built directly into its financial systems, making deployment and integration far less complex.
How does Epicor ensure seamless integration of its e-Invoicing solution with existing ERP systems in the UAE?
As a global leader in the space, ERP is our core expertise, so it naturally follows that we have fully embedded our e-Invoicing solution into our ERP ecosystem. This eliminates the need for complex integrations with external platforms. The UAE CSF package is developed as an add-on to Epicor Financials, ensuring native compatibility. Additionally, e-Invoicing services from leading third-party providers integrate via a single API, allowing businesses to automate tax reporting while maintaining a streamlined ERP workflow. This approach reduces friction, enhances compliance, and ensures that businesses can manage invoicing seamlessly within their existing financial systems.
