ADNOC Distribution has launched ARIF, an advanced AI-powered chatbot designed to support investor relations, as part of Abu Dhabi Finance Week. The initiative underscores the company’s commitment to integrating cutting-edge technology to boost transparency and engagement with its investors.
ARIF, whose name translates to “knowing” or “informed” in Arabic, provides both existing and potential investors with seamless access to financial data, performance updates, and strategic insights. The chatbot is equipped to handle natural language queries in both English and Arabic, offering 24/7 availability to a diverse audience.
Bader Saeed Al Lamki, CEO of ADNOC Distribution, said, “The introduction of ARIF highlights our dedication to innovation and transparency. By harnessing the potential of AI, we are delivering a resource that empowers investors with a deeper understanding of our growth and enables more informed decision-making.”
Unlike traditional chatbots, ARIF delivers dynamic and tailored responses to user queries. It can calculate custom financial metrics, analyse growth trends, and offer updates on key areas such as the company’s strategy, equity narrative, and sustainability efforts. All insights are drawn exclusively from verified company sources, ensuring their reliability.
Initially focused on investor relations, ARIF is set to evolve into a comprehensive digital assistant. Future updates will expand its functionality to support retail and business clients, reflecting ADNOC Distribution’s broader strategy to enhance customer experiences throughout its operations.
The chatbot is part of ADNOC Distribution’s portfolio of over 20 AI-powered initiatives, which aim to drive customer satisfaction, operational efficiency, and sustainable growth. These efforts also align with the company’s sustainability goals, including reducing carbon emissions.
By integrating advanced technologies like ARIF, ADNOC Distribution strengthens its position as the UAE’s leading fuel distributor and retailer while delivering long-term value for its shareholders.
